Privacy Policy
Last updated: January 2024
1. Introduction
UpGate ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our payment orchestration platform and related services.
2. Information We Collect
We collect information you provide directly to us, including:
- Account information (name, email, company details)
- Payment and transaction data
- Communications with our support team
- Usage data and analytics
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices and support messages
- Respond to your comments and questions
- Detect and prevent fraud
4. Data Security
We implement industry-standard security measures to protect your data. Our platform is PCI DSS Level 1 certified, and we use encryption, access controls, and regular security audits to safeguard your information.
5. Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@upgate.com